Orders module

The Order module holds details about orders made in the POS module.

An Orders record includes details about an order, including:

  • The product ordered
  • The applicant
  • Turnaround time for the order

Typical Orders module tabs and their purpose

Note: As every institution is able to customise Vitalware to suit its requirements, there are many different versions of Vitalware. Even where institutions have the same modules, the tabs included in each instance of the module may be different; and even where institutions have tabs with the same name, the fields on those tabs may be different. For that reason this section only provides a general description of modules, tabs and fields.

Note: Use the Field Level Help to find a description of a field as it is used in your organisation. A field description can be added to every field, describing its specific use by your institution.

Tab Description

Order

Records details about the order.

Addresses

Records details about the applicant and refund details.

Turnaround

Records details about the turnaround time for the order.

Identity

Records Proof of Identity (POI) information supplied by an applicant in order to show their entitlement to a certificate.

Conditions can be built around this to ensure that no certificate is issued without the required POI. Conditions vary depending on age (e.g. mothers can get a child's certificate up to the age of 18). The Registrant Proof Of Identity fields store the information that was presented and based on what is entered in the relationship field different conditions are applied.

Communications

See Communications tab for details.

Notes

See Notes tab for details.

Multimedia

See Multimedia tab for details.

Security

See Security tab for details.

Audit

See Audit tab for details.

Admin

See Admin tab for details.